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Tuesday, January 20, 2015

Consumer Reports Study: Demanding Respect From Doctors May Save Your Life

Connectivity and empathy are quality improvement skills. We have fallen into the false assurance of check box centered medicine instead of patient centered care. Don't get me wrong, the outcomes sought via those surrogates of quality care are important, but they do not achieve improved patient care and improved patient satisfaction as stand alone metrics. Let's remain mindful that surrogates of quality care are not the center of care but rather a process of providing compassionate and mindful care at the bedside.

from Rajesh Harrykissoon, MD


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